Ending manual data entry and follow-up amnesia
Every small sales team we met had the same two diseases. The first: reps spending evenings typing call notes into a CRM that nobody trusts anyway. The second, we call it follow-up amnesia: the promising lead from Tuesday who never heard back, because humans forget and pipelines don’t remind them.
Agent27 was founded on a simple observation: deals are won by speed and memory. The team that answers in 48 seconds beats the team that answers in 3 hours, and the team whose CRM remembers every conversation beats the team relying on a rep’s notebook. Neither should depend on heroics.
So we built a CRM that writes itself, calls transcribed, WhatsApp synced, follow-ups fired automatically, for teams of 5 to 100 who want enterprise-grade selling without an enterprise-grade ops department.
The people behind it
Priya Raman
Co-founder, Head of Revenue
Marcus Bellamy
Co-founder, Product
Sofia Alvarez
Head of Customer Success
What we optimize for
Three principles behind every feature decision.
Speed is respect
A lead who reaches out deserves an answer in seconds, not a callback "by end of day." We measure everything we build against how much faster it makes the first response.
Software does the typing
Reps were hired to talk to people, not to transcribe calls into form fields. If a human is doing data entry, we consider that a bug in our product.
Small teams, serious tooling
Enterprise-grade AI, security and automation shouldn’t require an enterprise budget or a six-month rollout. A 5-seat team should be dangerous on day one.
48s
median first response across customers
21%
of cold leads revived by AI sequences
5–100
seats, the teams we build for
99.9%
uptime SLA
Enterprise Security & Compliance
Your pipeline is your business. We treat it that way.
Security isn’t a marketing page for us, each guarantee below is enforced in our schema and application code, not just our policy documents.
AES-256-GCM credential encryption
Third-party integration credentials are stored as versioned AES-256-GCM ciphertext only, plaintext secrets never touch the database.
Row-level tenant isolation
Every table is protected by Postgres row-level security. Workspace-scoped policies mean one tenant’s data is invisible to every other tenant, enforced in the database itself.
Immutable audit logs
Sensitive actions, exports, deletions, role changes, land in an append-only audit log. Database triggers reject updates and deletes on audit rows, even for privileged roles.
Role-based access control
Owner, manager and sales-rep roles gate what each member can see and change, checked inside every row-level policy rather than only in the UI.
GDPR & DPDP adherence
Data-privacy principles are built in: soft deletes with recovery windows, exportable records, and processing aligned with GDPR and India’s DPDP Act.
99.9% uptime SLA
Redundant infrastructure and continuous monitoring back a 99.9% uptime commitment, because a CRM that answers leads in seconds can’t be down for hours.
Questions about our security posture?
We’re happy to walk your team through our architecture, data handling and compliance roadmap.